How can we help you today?

Need help with your student account, forgot your password, or have an enrollment inquiry? Submit a ticket or browse our resources below.

1,500+ Enrollment Submissions

Processed successfully

Official Support Channel

inquiries@amis.edu.ph

Response Time: 24–48 Hours

Average ticket resolution

Important Notice: Before submitting a ticket, please check the FAQ section below. Most common concerns such as password resets and account access can be resolved immediately.

Submit a Ticket

Forgot your password, need your credentials resent, or have portal issues? Fill out our support request form.

Submit a Request

24/7 Chatbot AI

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Need instant help? Get answers to FAQs, logins, password reset instructions, and setup guides 24/7 from our AI chatbot.

Direct Support

9AM - 3PM

Get in touch directly with our administration and IT departments for immediate assistance and inquiries.

📧 inquiries@amis.edu.ph 🤖 AMIS - IT Chatbot 📱 AMIS - Information Technology

Frequently Asked Questions

Got questions? We've got answers.

You can easily reset your password by submitting a support ticket here on the Support Center. Click on Submit Ticket, choose Forgot Password as the concern type, fill in your details, and our IT team will reset it and send the new credentials to you.

Go to login.microsoftonline.com and sign in using your official `@amis.edu.ph` email account and the temporary password provided during enrollment. If you need a password reset or cannot log in, submit a support request with the concern type Microsoft Account Issue.

Download the Microsoft Teams app on your computer or mobile device, or access it via teams.microsoft.com. Sign in with your school Microsoft account (`@amis.edu.ph`). You will automatically see your assigned classes and channels.

If you are newly enrolled and have not received your `@amis.edu.ph` Microsoft account credentials, please submit a ticket using the Resend Credentials concern type. Provide your full student name, grade level, and AMIS ID (if available) so we can locate your record.

You can check your status on the official enrollment portal or submit a support ticket under the Enrollment Concern category. Our admissions staff will verify your enrollment documents and reply with your current status.

While the payment portal is coming soon, you can upload proof of payment screenshots or receipts by submitting a support ticket under the Payment Concern category. Make sure to attach a clear screenshot or image of the transaction slip.